Privacy Notice
Maintaining your privacy and your trust is very important. I strive to be especially clear on how we use your personal information if and when I collect it, and on the ways in which we can work together to protect your privacy.
Data Protection Act 1998 & General Data Protection Regulation (also known as Regulation (EU)2016/679 or “GDPR”) (enforced from 25th May 2018)
The General Data Protection Regulation (GDPR) is concerned with the personal information about you that Leah Connelly Couselling collect, store, and share. This page details our GDPR policy (Privacy Notice).
Please read this Privacy Notice carefully to understand practices regarding your personal data, and make sure you understand it. Your acceptance of our Privacy Notice is deemed to occur upon your first use of our Site, so if you do not accept and agree with it you must stop using our Site immediately.
Please be aware that our Site and Services may contain links to third party websites that are not covered by this Privacy Notice. With that in mind, we ask you to review the privacy statements of other websites and applications.
Data Controller
For the purposes of the data protection & privacy legislation the Data Controller is:-
Leah Connelly
(“I”,"we," "us," "our")
Legal Status:
Sole Trader
Trading as:
Leah Connelly Counselling
Coltwood House
2 Tongham Road
Runfold
Farnham
GU10 1PH
Email: [email protected]
Leah Connelly Counselling intend to ensure any data you provide is kept secure, managed respectfully and only used for the purposes for which it has been provided. Leah Connelly Counselling does not and will never sell, rent or trade your details with any other person or organisation.
Personal information I may collect are your:
How I will store your Personal Information and Security.
Storage Methods.
Links to other websites
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Documents Held
Paper...
Electronic...
HOW WE MAY PROCESS/SHARE YOUR PERSONAL INFORMATION.
Your contact details and personal information will never be shared with outside parties apart from the exemptions below.
Your contact details will be used to contact you. Other personal data such as your name, address and date of birth will be used to verify your identity if there is a need to contact your GP or a request for access to personal data from yourself or legitimate legal instrument such as a court order.
Supervision
In compliance with my accrediting organisations the BACP I am required to attend regular supervision sessions with a suitably qualified therapeutic supervisor. I only use your first name and age. In order to protect your privacy, my Supervisor will not know you personally nor professionally. I may refer to your information verbally when it's helpful to my professional processes. My Clinical Supervisor is also ICO Registered and GDPR Compliant.
Therapeutic Will
I have a therapeutic will. In the event of your therapists death, hospitalisation or similar of a close relative of theirs, the Therapeutic Executor will make contact to inform you of the situation and advise you of your options if. They will only have your name and contact telephone number if we are currently working together.
Breaking Confidentiality
If we believe yours or another person (or group of people’s) safety is at significant risk, we may contact the suitable authority without your permission. This includes your doctor, the emergency services and the mental health crisis team.
We are also required by law to pass on information relating to acts of terrorism and ongoing abuse of a minor or vulnerable adult. We will at all times attempt to gain your permission before breaking confidentiality in these instances however we retain the right to do so without your consent.
Retention period for personal data
Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:
Erasing your Information
All the information we hold about you (as detailed) will be held securely for a maximum of 7 years after your final session with Leah Connelly Counselling (or from the last point of contact if you choose not to go ahead with treatment). This is so that I have a reference of our work in situations such as you returning to counselling in the future. Your telephone number and electronic copies of your information & correspondence will be erased from my mobile phone and email within four weeks of your final session.
How you can complain
Review of this privacy policy
Your Rights
You have the following rights...